Our Clients

Mystery Shopping

Molotov Business Solutons offer a flexible range of telephone mystery shopping solutons that can help your business improve customer service , develop employee performance and identify training and development needs. We offer effective and flexible telephone mystery shopping solutions and competitor analysis projects for call centres and a variety of multi site companies including Hotels and Travel.

The result of our telephone mystery shopping is complemented by a diverse range of business training workshops that use recorded calls and reports to identify areas for development. We know what works and how to help your business grow.

Our range of mystery shopping solutions includes :

Telephone mystery shopping

Competitor analysis

Company benchmarking

Customer surveys

If you are interested in developing a tailor made mystery shopping solution, please call Molotov today on 0800 0699277


View our full profile in the FreeIndex Training Directory directory.


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